A E V I
‘DID YOU FIND EVERYTHING OK?’: HOW CONNECTED COMMERCE MAKES EVERY TOUCHPOINT COUNT Connected commerce unifies online and offline channels, creating a cohesive customer experience. This includes implementing features such as buy- online-pickup-in-store (BOPIS) and personalised loyalty programmes. An omnichannel approach can replicate the ease of e-shopping in store. There’s just no replacing the in-store experience, but what if we could eliminate familiar roadblocks, making in-person shopping as easy as online shopping? While the benefits of in-person payment orchestration are more than evident, businesses need to cover their bases and ensure the following:
driven, in part, by younger customers. Top providers include Klarna, Afterpay, Affirm, and Walmart’s One. Multiple banks and PSPs also offer BNPL options for instance JPMorgan Chase, CommBank, Monzo, PayPal, HSBC and Citi. These innovative, financially flexible payment approaches come with challenges as well as opportunities – particularly when it comes to regtech and compliance. As the BNPL market becomes increasingly competitive, retailers can mitigate risks by adopting payment orchestration. By integrating BNPL into a unified system they can access real-time insights and ensure compliance, so physical stores are up-to-date with the evolving landscape of alternative financing solutions. ‘WELCOME TO THE STORE, HERE’S WHAT YOU ARE LOOKING FOR’: HOW AI ANTICIPATES YOUR NEEDS Data provides invaluable insights into customer behaviour and preferences. By analysing purchase history, behaviour and personal preferences, it’s possible to provide a bespoke transaction experience. Online stores consistently leverage their customer data to personalise offers as well as optimise operations, and the same level of accuracy and personalisation can be achieved in store. Looking ahead, AI will be instrumental in enhancing recommendation systems and streamlining checkout processes with the potential to transform in-person retail as we know it. AI can analyse huge volumes of customer data to: n Give personalised product recommendations n Optimise inventory through demand forecasting n Detect and prevent fraudulent transactions in real-time n Provide instant customer support through chatbots AI is making all in-person transactions more tailored and data-backed. With such potential payment infrastructure providers must focus on how to best integrate it into their platforms.
n Remove complexity by partnering with experienced providers to ensure a smooth integration process for new payment systems n Think about the bottom-line and carefully evaluate the costs and benefits of different solutions to determine the best fit. ‘LET’S WRAP THIS UP AT THE COUNTER!’ There’s just no replacing the in-store experience, but what if we could eliminate familiar roadblocks, making in-person shopping as easy
as online shopping? In-person payment orchestration is the technological answer.
By adopting in-person payment orchestration, leveraging data and through AI, physical stores can create shopping experiences that rival e-commerce. This evolution improves customer satisfaction allowing brick-and-mortar retailers to reach sustained business growth. Aevi’s in-person payment orchestration platform can offer digital flexibility, payment choice, and access to data to introduce the simplicity of e-commerce to physical shopping.
n Implement robust security measures to prevent data breaches
and ensure compliance with privacy regulations to protect their customers’ data
WHO WE ARE
COMPANY: Aevi FOUNDED: 2015 CATEGORY: AT A GLANCE Financial Services KEY PERSONNEL: Sarah Koch, Director of Marketing and
We are an in-person payment orchestration provider that enables the transformation of devices at the POS into easily manageable digital endpoints. We introduce the simplicity of e-commerce to the physical shopping experience. Our value lies in allowing our clients to grow and upgrade their business propositions through flexible operations, harmonised
Communications (above) HEAD OFFICE: Germany LOCAL PRESENCE IN: Germany, UK and the Czech Republic CONTACT: aevi.com/get-in-touch WEBSITE: www.aevi.com LINKEDIN: company/aevi-int
omnichannel and holistic processing capabilities.
WHAT WE DO Creating an immersive payment experience that caters to every customers' needs
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THE PAYMENTS POWER 50
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