assuming that this is turning into sales pitch, bear with me, these insights are vendor-independent. To cover flexibility off with a high- level explanation is no mean feat. Every buzzword ultimately boils down to this one capability and it is ingrained into every part of every business regardless of industry. The technology side has been covered to death, and as software vendors play buzzword bingo for platforms that span 40+ years in age, it is hard to base decisions on anything other than references and whose buzzword library best fits your own. Whether a platform is next gen, or the vendor is clinging to the fact that someone, somewhere highly rated them over a decade ago, technological capability is rarely the only factor in making a huge decision that affects all areas of your business for years to come – nor should it be. There is more to a partnership than the platform, product or service, there is the delivery, the people, the support and let’s not forget the price. A modern-day vendor should be like a modern-day bank – customer-led. This means they themselves should have the
flexibility and adaptability to meet all of your requirements, regardless of business area. You should never feel locked down, locked in and unable to differentiate or react quickly to requirements or indeed risk, whether your own, your customers, industry-driven or mandated. You should certainly never feel like you are at the back of the queue. A modern day vendor should be able to offer you the option to build, buy and/or transform as you see fit and to advise and guide you on these decisions; they should offer flexible payment options scalable to your business; flexible deployment options with extensive remote capabilities; and ultimately this relationship should be a partnership of payments experts working towards a common goal: evolving the payments industry and building better products and services, through the good times and the bad. Let me leave you with a quote I recently came across that sums it up nicely: “blessed are the flexible, for they shall not be bent out of shape.”
ha! Here we go again, down with legacy systems and silos, bring forth the cloud and APIs’. However, it isn’t just technology that needs to feature these two characteristics – although it certainly doesn’t hurt. Flexibility transcends technology into all areas of a successful payments business, from strategy and resource management, to business continuity planning and risk. To truly enjoy flexibility, you need a solid partnership with vendors and third-party suppliers that doesn’t just offer the pretence of flexibility but are both flexible themselves and to your evolving requirements. Before » To deal with evolution, whether to build, buy or transform your systems is a crucial topic
WHO WE ARE
AT A GLANCE
COMPANY: Compass Plus Technologies FOUNDED: 2005 CATEGORY: Payments KEY PERSONNEL: Bethan Cowper, VP, strategy & business transformation (above) HEAD OFFICE: UK
Compass Plus Technologies is passionate about payments technology and architecting it properly for the needs of today and tomorrow. From startups and industry disrupters to recognised innovators and market leaders, our exceptional technology puts our customers in the driving seat and, ultimately, in control of their payment ecosystems. Together, we deliver ground-breaking and industry-leading products and services with uncontested ease and proven time-to-market.
LOCAL PRESENCE IN: Jordan, UAE, Morocco, South Africa, Vietnam, Malaysia, Sri Lanka, Azerbaijan, Kazakhstan, USA, Panama, Brazil EMAIL: enquiries@compassplus technologies.com TEL: +44 (0)115 7530 120 WEBSITE: compassplustechnologies.com LINKEDIN: company/compass-
plus-technologies X: @Compass_Plus
WHAT WE DO We don’t evolve
with the payments industry… we evolve the payments industry
39
THE PAYMENTS POWER 50
www.thepower50.com
Powered by FlippingBook